Privacy Policy

Forestfox ("we", "us", "our") provides predictive market analysis and automated trading execution tools. We are committed to protecting the privacy of visitors to our website and users of our platform and API ("Services"). This Policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed.

By using our Services, you acknowledge that you have read and understood this Policy. If you do not agree with the terms described here, you should not use our Services.

We may collect and process the following categories of information:

Account information: name, email address, and credentials you provide when registering for access to the platform.

Usage data: information about how you interact with our website, dashboard, and API, including log files, IP address, browser type, device identifiers, and pages visited.

Trading configuration data: parameters, strategy settings, and API connection details you configure within the platform. We do not request or store exchange withdrawal credentials.

Communications: records of correspondence if you contact us through the contact form or other channels.

Cookies and similar technologies: as described in Section 7 below.

We use collected information for purposes that may include:

— Providing, operating, and maintaining the Services, including executing automated strategies configured by users.

— Authenticating accounts and securing access to the platform and API.

— Communicating with you about updates, service notices, or responses to inquiries.

— Monitoring, analysing, and improving platform performance, reliability, and user experience.

— Detecting, preventing, and addressing technical issues, fraud, or misuse of the Services.

— Complying with applicable legal obligations.

Where applicable data protection law requires a legal basis for processing, we rely on one or more of the following: performance of a contract with you, your consent, our legitimate interests in operating and improving the Services, and compliance with legal obligations.

We do not sell personal information. We may share information with:

— Service providers who perform functions on our behalf, such as hosting, infrastructure, analytics, or customer support, under appropriate confidentiality obligations.

— Professional advisers, regulators, or law enforcement where required by law or to protect our legal rights.

— A successor entity in connection with a merger, acquisition, or sale of assets, subject to equivalent protections.

We require third parties to respect the security of your data and to treat it in accordance with the law.

We retain personal information for as long as necessary to fulfil the purposes described in this Policy, unless a longer retention period is required or permitted by law. Criteria used to determine retention periods include the duration of your relationship with us and applicable legal, accounting, or reporting requirements.

Our website and platform may use cookies and similar technologies to operate core functionality, remember preferences, and analyse usage patterns. You can typically control cookies through your browser settings; disabling certain cookies may affect functionality of the Services.

We implement reasonable technical and organisational measures designed to protect information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Depending on how our infrastructure and service providers are configured, information may be processed in countries other than your own. Where such transfers occur, we aim to ensure appropriate safeguards are in place consistent with applicable law.

Subject to applicable law, you may have rights including the right to access, correct, delete, or restrict the processing of your personal information, the right to data portability, and the right to object to certain processing. To exercise any such rights, please contact us using the details on our Contact page.

Our Services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can take appropriate action.

Our website or platform may contain links to third-party sites, including exchanges or data providers. We are not responsible for the privacy practices or content of such third parties, and we encourage you to review their respective privacy policies.

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the revised Policy on this page with an updated "Last updated" date. Continued use of the Services after changes take effect constitutes acceptance of the revised Policy.

If you have questions about this Privacy Policy or our data practices, please get in touch through the details provided on our Contact page.